PRIVACY POLICY

Prime Capital Ventures LLC, doing business as Prime Consulting (“Prime Consulting,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to information collected through our website at https://primeconsulting.info and through our communications with you, including email, phone, and text messages.

By using our website or providing us with your information, you acknowledge that you have read this Privacy Policy. This Privacy Policy is incorporated into our Terms of Use.

We may collect the following types of information:

• Contact information, such as your name, email address, business name, and phone number, including your mobile phone number.
• Information you provide to us, such as details you submit through a booking form, contact form, website chat, email, phone call, or text message when you inquire about or engage our services.
• Billing and account information, such as billing details and records of your communications with us, when you become a client or make a payment. Payment card details are handled by our payment processor, and we do not store full card numbers.
• Communication preferences, including your consent and opt-out choices for text messages.
• Technical information collected automatically when you visit our website, such as IP address, browser type, device information, pages viewed, and referring pages.
• Campaign and lead information. When we run advertising, SEO, or automation for our clients, we may process lead information submitted through ad forms, landing pages, and booking pages on the client’s behalf and according to the client’s instructions. This client lead information is separate from the mobile numbers and consent information collected through our own website chat described in Section 6.

We use your information to:

• Respond to your inquiries and provide our services.
• Schedule, confirm, and remind you of appointments.
• Send service updates, account notifications, and customer-care communications.
• Send text messages you have opted in to receive, as described in Section 6, including replies to your inquiry and promotional messages about our services.
• Process payments and maintain our business records.
• Operate, maintain, secure, and improve our website and services.
• Measure and improve the performance of our website and advertising.
• Comply with legal obligations and protect our rights.

We keep your information only as long as needed for the purposes described in this Privacy Policy, to provide our services, and to meet legal, accounting, or reporting requirements. When information is no longer needed, we delete it or de-identify it in accordance with applicable law.

We use reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, loss, misuse, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

You can opt in to receive text messages from Prime Capital Ventures LLC, doing business as Prime Consulting, by entering your name and mobile phone number in the chat window on our website and checking the consent box. By opting in, you expressly agree to receive text messages at the number you provide, which may be sent using automated technology. Messages may include:

• Replies to your inquiry and follow-up about our services
• Appointment reminders and confirmations
• Service updates, account notifications, and customer-care communications
• Promotional messages about our services

Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP at any time. After you reply STOP, we may send one final message confirming your opt-out, and you will receive no further text messages from us unless you opt in again.

For help: Reply HELP to receive assistance, or contact us at [email protected] or 414-788-3197.

Consent to receive text messages is not a condition of purchase or of receiving our services. You may decline to provide your mobile number or opt out at any time without affecting your eligibility for our services. Additional messaging terms are in our Terms of Use.

Mobile phone numbers and SMS opt-in/consent information are not sold, rented, or shared with third parties or affiliates. Text messaging originator opt-in data and consent will not be shared with any third parties.

Our website may use cookies, pixels, and similar technologies to make the site work properly, remember your preferences, understand how visitors use the site, and measure the performance of our advertising. Cookies are small files stored on your device. You can control or delete cookies through your browser settings, and you can manage ad personalization through the settings of the advertising platforms you use, though disabling cookies may affect how parts of the website function. Some browsers also offer “Do Not Track” or similar signals, which our website may not respond to.

We may use trusted service providers to help us operate our business, such as website hosting, CRM and scheduling platforms, email and messaging, payment processing, and IT support. These providers may access your information only to perform services for us, and they are expected to protect it and use it only for those purposes. This section does not change our commitments regarding mobile phone numbers and SMS opt-in/consent information described in “Mobile Information Sharing” above.

We may disclose information when we believe in good faith that it is required by law, such as in response to a subpoena, court order, or other lawful request; to enforce our agreements; or to protect the rights, property, or safety of Prime Consulting, our clients, or others. We do not sell your personal information.

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, or ask us to limit certain uses. You may also opt out of text messages at any time by replying STOP.

To make a request, contact us using the details in the “Contact Information” section below. We may need to verify your identity before responding, and we will respond within the time required by applicable law. Some information may be retained where the law requires it.

Our website may contain links to third-party websites, such as social media or scheduling pages. We do not control these sites and are not responsible for their privacy practices. We encourage you to read the privacy policy of any site you visit.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last updated” date. Your continued use of our website or services after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or want to make a privacy request, contact us: